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CUSTOMER SERVICE REPRESENTATIVE

Lagos , Nigeria

Description

• Attend to customers complaints, questions & inquiries • Identify customers’ needs, clarify information and provide solutions and/or alternatives • Process requests from customers and provide feedback when necessary • Seize opportunities to up-sell and cross-sell the organisation's products • Build sustainable relationships and engage customers by taking the extra mile and striving to exceed customers expectations

2 months ago

Job Requirement

we are looking for a candidate who fulfill these requirements

  • we are looking for a candidate who fulfill these requirements Candidates must have B.Sc/HND in any field • Previous experience in a customer support role • Track record of over-achieving quota • Good communication skills along with active listening • Customer focus and adaptability to different personality types • Ability to multi-task set priorities and manage time effectively


Perks

HMO PENSION and other Benefits.

Full Time

Relevant Jobs
  • Industry: Banking
  • Catagory: Banking
  • Location: Lagos , Nigeria
  • Start Date: 2019-07-31 11:07:01