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Description

• -Job Summary: As the Receptionist/Admin Officer, you will be the first point of contact for Future Pay, providing excellent customer service and administrative support
• - Your primary responsibility will be to greet and assist visitors, answer and transfer phone calls, and perform various administrative tasks to ensure smooth daily operations
• - Key Responsibilities: Front Desk Management:
• - Greet and welcome visitors with a positive and professional demeanour
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• - Manage the reception area, ensuring it is clean and presentable
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• - Maintain a tidy and organized lobby space
• - Phone Handling:
• - Answer and direct incoming phone calls promptly and professionally
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• - Take accurate messages and relay them to the appropriate personnel
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• - Provide information to callers or direct them to the appropriate person or department
• - Visitor Assistance:
• - Assist visitors with inquiries and provide relevant information
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• - Manage visitor sign-in and security procedures
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• - Ensure visitors are comfortable while waiting and notify relevant parties of their arrival
• - Administrative Support:
• - Perform general clerical duties, including photocopying, faxing, and filing
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• - Manage incoming and outgoing mail and packages
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• - Assist in scheduling appointments and maintaining calendars
• - Communication:
• - Communicate effectively with internal staff and external contacts
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• - Relay messages and information accurately and promptly
• - Office Supplies and Equipment:
• - Monitor and replenish office supplies as needed
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• - Report any issues with office equipment and coordinate repairs or maintenance
• - Record-Keeping:
• - Maintain accurate records of visitor logs, phone calls, and appointments
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• - Ensure confidentiality and security of sensitive information
• - Team Collaboration:
• - Collaborate with colleagues to support various office functions
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• - Assist other departments as needed and directed
• - Qualification and Requirements
• - A minimum of HND or B
• -Sc in any Social Sciences
• - Proven experience in a receptionist or admin officer role is desirable
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• - Strong communication and interpersonal skills
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• - Proficient in Microsoft Office Suite (Word, Excel, Outlook)
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• - Ability to handle multiple tasks and prioritize effectively