-Job Summary:
As the Receptionist/Admin Officer, you will be the first point of contact for Future Pay, providing excellent customer service and administrative support
- Your primary responsibility will be to greet and assist visitors, answer and transfer phone calls, and perform various administrative tasks to ensure smooth daily operations
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Key Responsibilities:
Front Desk Management:
- Greet and welcome visitors with a positive and professional demeanour
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- Manage the reception area, ensuring it is clean and presentable
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- Maintain a tidy and organized lobby space
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Phone Handling:
- Answer and direct incoming phone calls promptly and professionally
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- Take accurate messages and relay them to the appropriate personnel
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- Provide information to callers or direct them to the appropriate person or department
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Visitor Assistance:
- Assist visitors with inquiries and provide relevant information
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- Manage visitor sign-in and security procedures
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- Ensure visitors are comfortable while waiting and notify relevant parties of their arrival
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Administrative Support:
- Perform general clerical duties, including photocopying, faxing, and filing
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- Manage incoming and outgoing mail and packages
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- Assist in scheduling appointments and maintaining calendars
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Communication:
- Communicate effectively with internal staff and external contacts
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- Relay messages and information accurately and promptly
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Office Supplies and Equipment:
- Monitor and replenish office supplies as needed
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- Report any issues with office equipment and coordinate repairs or maintenance
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Record-Keeping:
- Maintain accurate records of visitor logs, phone calls, and appointments
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- Ensure confidentiality and security of sensitive information
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Team Collaboration:
- Collaborate with colleagues to support various office functions
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- Assist other departments as needed and directed
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Qualification and Requirements
- A minimum of HND or B
-Sc in any Social Sciences
- Proven experience in a receptionist or admin officer role is desirable
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- Strong communication and interpersonal skills
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- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
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- Ability to handle multiple tasks and prioritize effectively
3 months ago
Job Requirement
we are looking for a candidate who fulfill these requirements
- A minimum of HND or B
-Sc in any Social Sciences
- Proven experience in a receptionist or admin officer role is desirable
-
- Strong communication and interpersonal skills
-
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
-
- Ability to handle multiple tasks and prioritize effectively
