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Opening for POS Business Support Officers


POS Business Support Officers

Nationwide , Nigeria

Description

• Takes responsibility for understanding internal and external client requirements and coordination of the fulfillment of those requirements working with other IT service delivery functions where necessary • Mandate verification • Generating TID and MID • New request set-up on CTMS and switches • Engaging necessary teams for set up on TAMS and switches • Engaging PTSP for terminal configuration and deployment • Preparation of dispatch documents for terminals going upcountry • Post verification closure • International card acceptance request • Consumables/SIMs request • Updating the Alert portal with transaction download • Returned settlement processing • New Refreshed Template/Database update • Change/Modification request processing • Access and Alerts request processing • CBN monthly report generation • Settlement issue resolution • Support issues (routing error, visa, faulty terminals, etc.) • Business Office PIN POS (Configure, repairs and dispatch) • Monitoring (active, inactive, re-map, etc.) • PM data update • Delete and Enable request processing • POS Inventory and Store keeping • TAMS Support • Execute efficient POS and channels support services in line with agreed SLAs • Manage IT-Business communication in a way to promote both innovation and operational initiatives of IT and keep customers informed about IT services • Perform other duties as may be assigned by TL, POS Services team

3 years ago

Job Requirement

we are looking for a candidate who fulfill these requirements

  • Education: First degree in Computer Science/Engineering
  • Systems Engineering or Operational Sciences. A second degree in any of the disciplines or technical certifications will enhance performance Grade: B.Sc/HND Experience: Minimum of 1 year relevant experience in Banking Operations


Perks

• Experience in resolving issues related to POS will be an advantage. • Proficient computer skills • Proficient with MS Office suites.

Full Time

Relevant Jobs
  • Industry: Banking
  • Catagory: Banking
  • Location: Nationwide , Nigeria
  • Start Date: 2019-07-11 05:07:30