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Lagos , Nigeria


1. Management • Lead others and work effectively with store team • Supervise, assign and direct activities of the store’s team • Effectively communicate information to store team and supervisors in an open and timely manner • Support Store team with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote the company's customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer privacy by not sharing customer data without authorization. 3. Merchandising/Presentation • Stock shelves • Manage re-order levels & restocking from HQ for the store • Conduct merchandizing activities in line with approved brand guidelines • Account for promotional and sales support materials • Organize and execute the display and maintenance of off-shelf merchandise.

3 years ago

Job Requirement

we are looking for a candidate who fulfill these requirements

  • • 3-4+ years of retail store experience. • Experience as store or outlet manager related retail environment and/or Luxury
  • boutique or fashion related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary • Accuracy and attention to detail. • Ability to organize and prioritize a variety of tasks/projects. • Ability to work a full-time flexible schedule
  • including some early morning and weekend shifts
  • to work overtime as needed
  • and to respond to urgent issues at the store when they arise
  • BSC


HMO Pension Leave allowance

Full Time

Relevant Jobs
  • Industry: Retailing
  • Catagory: Beauty / Fashion
  • Location: Lagos , Nigeria
  • Start Date: 2020-07-14 03:07:24