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Opening for Digital Customer Care Representative

Digital Customer Care Representative

Nationwide , Nigeria


Digital Customer Care Rep will team up with the commercial teams to contribute to the improvement of the digital experience of trade partners in Nigeria. - Build strong relation with the customers - Activate & Onboard new joiners to the App - Execute defined Hypercare plan for all new joiners - Daily coverage (Remote & Physical) of customers within assigned area - Visit customers to resolve issues requiring physical support - Responsible for optimizing customer performance to drive and increase the overall objectives (Active, Response and Success rates) - Collect customer feedback - Recommends initiatives and changes to improve quality of service for the unit

2 years ago

Job Requirement

we are looking for a candidate who fulfill these requirements

  •  Bsc/HND  Not less than 1 year post NYSC experience  Not more than 30 years


HMO Pension Leave allowance Other Benefits

Full Time

Relevant Jobs
  • Industry: Manufacturing
  • Catagory: Other
  • Location: Nationwide , Nigeria
  • Start Date: 2020-08-05 01:08:56