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Opening for Guest Relations Officer


Guest Relations Officer

Nationwide , Nigeria

Description

Review arrival lists to welcome guests. Attend to special guests (e.g. VIPs) and answer their inquiries. Help prepare welcome folders with collateral (e.g. room service menus, area descriptions). Provide information about amenities, area and venues and promote services. Anticipate guest needs and build rapport with customers. Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages). Address customer complaints and escalate to Guest Relations Manager when needed. Record information in the logbook daily. Ensure compliance with health and quality standards.

1 month ago

Job Requirement

we are looking for a candidate who fulfill these requirements

  • A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills Diploma or BSc/BA


Perks

HMO Pension

Full Time

Relevant Jobs
  • Industry: Banking
  • Catagory: Accounting / Finance
  • Location: Nationwide , Nigeria
  • Start Date: 2020-08-14 08:08:18