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Opening for HEAD OF CUSTOMER SERVICE (Ilupeju)


Nationwide , Nigeria


  • --Responsible for making the order based on the PO/ document shared by the sales team for the factory and sending it to the factory in charge after MD approval
  • - -Coordinate with the Head of Logistics on confirmation of dispatch and communicate to the customer in writing about the delivery
  • - -Track salesman-wise and customer-wise sales (product and Value) and submit weekly reports to the sales head and MD for review every Monday morning
  • - -Prepare the debtor's review report every Friday evening and confirm with Head Sales to send to MD -Arrange for sales kit for all sales members including presentation, specification sheet, and sample rolls based on approval from the sales head & track the sample status report with value
  • - -Help in getting the annual sales budget made for the annual presentation
  • - -Confirmation to the sales team about the order status with dispatch dates and payment collection every week and update in case of urgency
  • - -Make sure the invoice is submitted to the customer on time and receive the confirmation/acceptance copy for record and maintain the same
  • - -Handling the order and supply for Coscharis Group company and maintaining the outstanding statement -Sending Outstanding statements to customers every 15 days via email with the coordination with the Head of Accounts
  • - -Brochure and exhibition set up and coordination

3 months ago

Job Requirement

we are looking for a candidate who fulfill these requirements

  • -- B
  • -Sc in any social sciences discipline is a prerequisite
  • - - A master's degree is mandatory
  • - - Certification in Customer Service is compulsory
  • - - Minimum of 6 years of managerial work experience with at least 3 years of team management experience
  • BSC


HMO Pension

Full Time

Relevant Jobs
  • Industry: Hardware
  • CATEGORY: Industrial and Manufacturing
  • Location: Nationwide , Nigeria
  • Start Date: 2023-11-17 12:18:25